Safety and well-being
We offer these programs to ensure your well-being and to help you feel safe at home.
Friendly Calls and Safety Check-ins
How does the Friendly Calls and Safety Check-in service work?
- You will be matched with a volunteer who will call you at a mutually agreed upon time once a week.
- There is no time limit for each call, but you must respect the date and time agreed upon for the call.
- You can use this service for as long as you wish.
Who are the friendly calls and safety check-ins for?
This service is available is to people aged 55 and older, and adults with special needs.
How do I sign up for Friendly and Safety Calls?
Please call Josée Gagné at 613-632-0939 to sign up for this service.
Is there a fee for friendly calls and safety check-ins?
There is no charge! The Friendly Calls and Safety Check-in service is free.
Senior Wellness Program
How does the Senior Wellness Program work?
- You can ask help for yourself, a loved one or a client by calling 613-632-0939 or toll-free at 1-800-267-0853.
- The program coordinator will call you. If you agree, she will visit you and discuss your situation. She will help you come up with solutions, Then, together, you will make an action plan that meets your needs. She may also refer you to other agencies or resources.
- You will work together until your situation improves.
Who is the Senior Wellness Program for?
The Senior Wellness Program is for people aged 55 and older, and adults with special needs.
Is there a fee for this service?
There is no charge for the Senior Wellness Program.
Personal Assistance System
How does the Personal Assistance System work?
The system accepts up to nine pre-programmed telephone numbers, such as family members, neighbours or friends.
When you press the button, the person you are calling receives a message telling them that you need help. If the person at the first phone number does not answer, the system automatically dials the second programmed number, and so on.
You can wear the alert button as a necklace or bracelet.
Who can benefit from the Personal Assistance System?
This service is offered to people aged 55 and older, and at risk of falling, as well as to adults with special needs living in the Prescott-Russell region.
Is there a fee for this service?
This service is free. We will lend you the system for as long as you need it, and as long as you are a client of Prescott-Russell Community Services.
How do I get a Personal Assistance System?
To request a Personal Assistance System, please call 613-632-0939.
Grief Support
Have you lost a loved one? Do you need to talk about it and express your feelings? We offer a caring and compassionate presence to help you through this ordeal whether the bereavement is recent or several months old.
The Grief Support Program is offered to people of all ages living in the Prescott-Russell region.
The program includes a helpline and support provided by volunteers trained by the Champlain Palliative Care Program.
Upon receiving a call for help, we gather a few information and then put you in touch with a program volunteer. You will then journey together, at your own pace and according to your needs.
Our volunteers have been trained in palliative care to help patients and their families. These volunteers are empathic, respectful and open-minded individuals providing a non-judgmental presence. However, they are not therapists, and if needed, they can point you to professional services.
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How does the Grief Support Program work?
When we receive a request for help, we take down a few details, then put you in touch with a program volunteer. You then proceed at your own pace and according to your own needs.
Is there a fee for this service?
No, this service is offered free of charge.
How can I get help?
For more information, please contact Josée Gagné at 613-632-0939.
